Associate Store Leader, Tokyo Cat Street Store

The role

You will co-lead the flagship community store in Tokyo. You will be in charge of overall store performance and deliver customer service. You will oversee store operations, inventory, IT systems, and team responsibilities.

What you will do

• Embody and communicate On's values and brand philosophy
• Act as in-store troubleshooting expert for store systems
• Support staff planning and recruiting of Store Advisors
• Oversee inventory management and BoH processes
• Provide input to Merchandise and sales planning team
• Oversee FoH operations and service level
• Support implementation of learning and development programs
• Provide direct feedback and support to Store Advisors
• Create an inclusive workplace culture
• Support monitoring of store key performance indicators

Required qualifications

• 5+ years of experience in a retail setting
• 2+ years in a management role at a customer-focused, operationally excellent retailer
• Ability to lead a team, oversee operations, sell product and drive financial performance
• Inventory management experience
• Exceptional organizational skills
• Ability to read, write and speak business level English

Benefits

• Environment designed to give people the tools to develop holistically
• Supportive, team-oriented atmosphere
• Access to personal self-care for both physical and mental well-being

About the company

On is a place centered around growth and progress. It offers an environment designed to give people the tools to develop holistically.