Lead Store Advisor, Dallas Southlake

The role

You will lead a team of Store Advisors to drive sales and maintain operational excellence. You will supervise customer interactions, manage inventory, and execute visual merchandising plans.

What you will do

• Embody and communicate brand philosophy, values, and culture
• Supervise, mentor, and motivate a team of Store Advisors
• Maintain in-depth knowledge of product technical specifications
• Contribute ideas for merchandising, store events, and community activities
• Assist with inventory management and placing product orders
• Uphold visual merchandising standards
• Serve as primary contact for store leadership, IT, and Facility Management
• Train the store team on BoH processes
• Work closely with store leadership to align on store functions

Required qualifications

• 2 - 3 years of experience in retail operations or a customer-focused environment
• At least one year of experience leading teams, managing projects, or driving performance improvement initiatives
• Exceptional communication and interpersonal skills
• Ability to work weekends, evenings and holidays as needed

Nice to have

• Experience in the Outlet, Running, Fashion, or Sports industry

About the company

On's Retail team brings the brand and products to life through immersive, design-led spaces. The company values authenticity, collaboration, and a relentless drive for excellence.