Seasonal Store Advisor, Chicago

The role

You will be a brand ambassador creating a premium, individualized fan experience in-store. You will master the Cloud CX Premium service model and support retail functions through service and operational tasks.

What you will do

• Deliver a premium, individualized fan experience by mastering the Cloud CX philosophy
• Execute the 5 Steps of Service to drive long-term brand loyalty
• Support guest interactions through try-on rituals and personalized product education
• Execute daily operational tasks with attention to detail
• Maintain premium visual standards and accurate inventory management
• Support market position through community engagement and collaborative teamwork

Required qualifications

• 1+ years of experience in retail, hospitality, or customer-facing environments
• Growth mindset and passion for learning
• Ability to remain resilient and coachable
• Highly reliable and accountable
• Strict adherence to retail standard operating procedures
• Strong communication skills
• Team-first spirit
• Meticulous eye for detail
• Ability to work night shifts, weekends and some holidays

About the company

The Retail team brings the brand and products to life for fans across the globe. They create immersive, design-led spaces and value authenticity, collaboration, and excellence.