Senior UX Researcher, Mixed Methods

The role

You will own end-to-end mixed methods research across the full product lifecycle. You will build cross-functional partnerships to influence product strategy and use qualitative and quantitative methods to understand customers.

What you will do

• Independently plan and run qualitative and quantitative research
• Build deep knowledge of customers and products to shape strategy
• Build trusted relationships with Product, Design, and other partners
• Turn research into clear next steps and compelling stories
• Act as an advisor to partners running their own research
• Coach non-researchers and contribute to shared research standards
• Use qualitative methods like interviews, usability testing, and diary studies
• Design and execute quantitative studies using descriptive and inferential statistics
• Integrate qualitative, quantitative, and behavioral data to spot patterns

Required qualifications

• Portfolio, work samples, or case studies required
• Eight years of relevant experience, including at least five years in UX, product, or consumer research
• Bachelor's degree, Master's degree, or PhD in Psychology, Human Factors, Human-Computer Interaction, Anthropology, or related field or equivalent experience
• Proven mixed-methods research fluency
• Experience with foundational and evaluative qualitative methods
• Hands-on quantitative research experience including survey design and analysis
• Experience with UX measurement and Voice of Customer (VoC) practices
• Permanent US work authorization

Nice to have

• Experience working in a democratized or enabled research environment
• Experience with data analysis or visualization tools like R or Python
• Proficiency with advanced statistics like regression, factor analysis, cluster analysis, etc.
• Expertise with advanced survey methods like MaxDiff, conjoint, Van Westendorp pricing or similar
• Genuine enthusiasm for the outdoors and how people explore it

Benefits

• Competitive salaries
• Annual bonuses
• Equity
• Comprehensive health benefits including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% and 50% from 3-5%
• Company-wide outdoor adventures and outdoor industry perks
• Annual Get Out, Get Active funds
• Flexible time away package including PTO, STO, VTO, and paid holidays

Before you apply

• Permanent US work authorization is a condition of employment
• Candidates must reside in a state where onX is currently able to employ team members
• OnX is not able to employ individuals in Alabama, Alaska, Arkansas, Connecticut, Delaware, District of Columbia, Florida, Hawaii, Illinois, Kansas, Kentucky, Louisiana, Massachusetts, New Jersey, New

About the company

onX is a high-growth tech company and distributed employer with more than 400 employees. They use technology to help people explore the outdoors.