Senior Software QA Specialist

The role

You will serve as a technical quality leader driving product quality for cloud video, AI analytics, and hardware-integrated solutions. You will partner with cross-functional teams to define testing strategies, validate complex workflows, and mentor team members.

What you will do

• Lead quality efforts for complex features, releases, and cross-functional initiatives.
• Partner with Product Managers, Software Engineers, and Technical Support to identify quality risks.
• Review requirements, user stories, and architecture changes to develop test strategies.
• Create, maintain, and execute test plans, test cases, and regression suites.
• Validate product functionality, usability, reliability, and system integrations.
• Investigate, document, reproduce, and verify software defects.
• Perform technical validation including API testing, database validation, and log analysis.
• Execute, maintain, and enhance automated test suites.
• Mentor Software QA Specialists on testing methodologies and technical validation.
• Participate in sprint planning, backlog refinement, and release readiness activities.

Required qualifications

• High School Diploma or GED
• 8+ years of software quality assurance, software testing, or related experience in Agile development environments
• Experience leading testing efforts for complex software, cloud, firmware, hardware, or integrated platform solutions
• Advanced experience driving test strategy and executing test plans, test cases, and end-to-end validation strategies
• Hands-on experience with API testing using tools such as Postman, Swagger, or similar technologies
• Working knowledge of SQL and database validation techniques
• Experience analyzing application logs and troubleshooting complex software and system-level issues
• Experience executing, maintaining, and expanding automated test suites
• Experience using Jira, TestRail, Azure DevOps, or similar agile, quality and defect management platforms
• Familiarity with web applications, cloud platforms, client/server architectures, networking fundamentals, and hardware-integrated systems
• Working knowledge of Windows, Linux, and mobile operating systems
• Ability to work on site at Liberty Lake, WA headquarters

Nice to have

• Familiarity with AI-assisted testing tools and modern approaches to quality engineering

Benefits

• Annual discretionary bonus
• Employee stock purchase at a discounted rate
• Medical, dental, vision, & prescription benefits starting day 1
• Generous medical plan subsidy and health savings account option
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance
• Paid maternity and paternity leave
• 15 Days of Paid Vacation accrued per year
• Paid Sick/Wellness time
• 9 Paid Holidays per year
• Educational Assistance Program
• Free Alarm.com system for your home

About the company

OpenEye delivers intelligent cloud video solutions that help people live, work, and learn more securely and efficiently. OpenEye is a subsidiary of Alarm.com.