Business Operations Manager

The role

The Business Operations Manager will own the US banking and licence-operationalisation program. You will coordinate cross-functional initiatives including launching new currencies, bringing banking partners live, and operationalising licences.

What you will do

• Own the US bank-partner portfolio end to end
• Run the full onboarding cycle with sponsor banks, BaaS providers, custodians and liquidity partners
• Turn approved or pending US money-transmission licences into a live operating program
• Manage the readiness plan and program management for licence launch
• Act as the Business Operations owner for an assigned set of active partners
• Maintain partner and contract trackers, scorecards, and stewardship memos
• Deliver cross-functional programs across the Americas and beyond
• Keep programs accurately reflected in the Business Operations project tracker
• Produce business cases, opportunity assessments and operational-readiness recommendations

Required qualifications

• 8+ years of operating experience in fintech, payments, banking or another regulated financial-services environment
• Meaningful time spent in business operations, strategy and operations, partnerships operations or program leadership
• Direct, hands-on experience taking a financial product live with US banks
• Experience running bank due diligence, negotiating commercials and program agreements, and managing integration gates to launch
• Working knowledge of the US money-transmission landscape
• Record of leading complicated programs across many functions with clear personal ownership and measurable results
• Strong commercial and analytical judgment
• Clear, direct written communication and executive judgment
• Comfort with ambiguity and pace
• Based in the United States
• Ability to travel to partners and to the Miami office as needed

Nice to have

• Cross-border payments, FX or stablecoin experience, including custody providers and liquidity partners
• Experience launching a US banking program from zero, or operationalising a newly acquired or newly granted licence
• Experience building partner-management or vendor-management frameworks
• Exposure to Canada or Latin America banking and entity setup
• Experience in a high-growth company operating multiple regulated entities across several countries

Benefits

• Competitive salary and benefits package
• Equity in a rapidly growing company
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation
• Opportunity to make a significant impact on global financial infrastructure
• Collaborative work culture with emphasis on personal and professional growth

About the company

OpenFX is building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team is backed by Accel, Lightspeed, NfX and other top-tier investors.