Associate Business Systems Administrator - (Remote - Argentina or Mexico)

The role

The Associate Business Systems Administrator will support the Salesforce platform and other core business systems. You will contribute to system administration, user support, process automation, and data management.

What you will do

• Support Salesforce platform and other core business systems
• Contribute to system administration, user support, process automation, and data management
• Support user management requests such as role and profile adjustments
• Collaborate with other Salesforce administrators to identify process inefficiencies
• Assist in resolving user-reported Salesforce issues
• Document and update system changes
• Develop standardized training materials and best practice guidelines for end users
• Conduct training sessions to improve adoption and efficiency
• Take ownership of data imports, exports, and clean-up efforts
• Participate in process improvements to enhance system efficiency

Required qualifications

• Located in regions that allow for significant overlap with U.S. time zones

Nice to have

• Work toward Salesforce Administrator certification

About the company

OpenSesame is the trusted partner for Workforce Reinvention in the age of AI. They deliver integrated software, curated and customizable content, and expert services to help organizations expand their human+AI potential.