IT Administrator

About the job

The IT Operations Administrator is responsible for providing reliable, responsive, and hands-on technical support to employees across domestic and international locations, with a primary focus on hardware support, endpoint troubleshooting, and day-to-day break-fix IT operations. This role serves as a frontline technical resource for diagnosing and resolving laptop, desktop, peripheral, and other end-user technology issues. Responsibilities include troubleshooting Mac and Windows devices, repairing or replacing faulty equipment, configuring and deploying hardware, and managing the full lifecycle of IT assets. The ideal candidate is a resourceful, hands-on problem solver who enjoys diagnosing…