Enterprise Account Manager - German Speaking

The role

The Enterprise Account Manager manages a portfolio of strategic restaurant group partners across EMEA. You will act as a strategic advisor to drive retention, product utilisation, and commercial growth.

What you will do

• Own and develop relationships with senior stakeholders across enterprise and strategic restaurant group partners
• Act as the primary strategic advisor to customers post-sale
• Deliver consultative business reviews grounded in data, operational insight, and industry expertise
• Influence customer strategy by advising on guest trends, operational best practices, and revenue optimisation
• Navigate complex stakeholder groups and build consensus
• Identify commercial risks and growth opportunities proactively
• Partner cross-functionally with Sales, Product, Marketing, and Support
• Achieve retention and revenue targets

Required qualifications

• Extensive Enterprise or Strategic Account Management experience managing complex, high-value B2B accounts
• Direct restaurant, hospitality, or hospitality technology industry experience
• Proven success managing executive-level stakeholder relationships within multi-site, enterprise, or strategic customer organisations
• Deep understanding of restaurant operations and the operational/commercial challenges facing hospitality groups
• Strong consultative and commercial skillset
• Highly analytical and confident using data to shape recommendations and demonstrate ROI
• Comfortable operating autonomously in a fast-paced, target-driven environment
• Fluent in German and English

Nice to have

• Experience with Salesforce or equivalent CRM

Benefits

• Option to work from almost anywhere for up to 20 days per year
• Generous vacation time
• Birthday off
• Paid volunteer days
• Annual company-wide recharge week
• Private health & dental insurance
• Company-paid therapy through SpringHealth
• Headspace subscription
• Employee Assistance Program including 24/7 GP access and legal advice
• Income protection and life assurance
• Development Dollars
• Leadership development opportunities

About the company

OpenTable is an industry leader with 70,000+ restaurant partners and 25+ years of experience. It is part of Booking Holdings, Inc.