Account Manager, Restaurant Partnerships

The role

You will drive customer retention and revenue growth across a designated territory. You will serve as a strategic partner to local restaurant customers to increase product adoption and improve online availability.

What you will do

• Lead customer retention and revenue growth initiatives within your assigned territory.
• Act as a trusted advisor to restaurant partners to increase product and feature adoption.
• Maintain an expert-level understanding of all products and services.
• Balance on-site visits with virtual meetings.
• Collaborate with internal stakeholders to share best practices.

Required qualifications

• 5+ years of professional experience in account management, sales, or customer success
• Native-level proficiency in German
• Business-level proficiency in English
• Ability to manage multiple accounts simultaneously
• Strong organizational and time-management skills
• Capability to use data effectively to guide decisions and influence stakeholders
• Strong communication and relationship-building skills
• Proficiency in utilizing CRM software (such as Salesforce) and Google Workspace

Nice to have

• Prior restaurant management or sales experience within the food and beverage industry
• A deep passion for the intersection of hospitality and technology
• Proven track record of consistently meeting or exceeding ambitious performance goals and expectations

Benefits

• 25 days of paid vacation
• Time off for your birthday
• Enhanced paid parental leave
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts

Before you apply

• Applications to be Submitted in English
• Candidates must already hold valid work authorisation for Austria
• This role is not eligible for employer-sponsored visa or work permit applications

About the company

OpenTable is an industry leader with 60,000+ restaurant partners and 25+ years of experience. It is part of Booking Holdings, Inc.