Opentable
Cash & Collections Analyst (12 Month Contract - Hybrid)
Toronto, Canada. Posted a month ago
The role
You will manage global cash receipts and drive accounts receivable collection efforts. You will collaborate with cross-functional teams to resolve payment discrepancies and optimize financial workflows using automation tools.
What you will do
- Manage global cash receipt postings and execute targeted collection outreach
- Collaborate with Sales, Billing, Support, and Accounting teams to resolve payment blockers and disputes
- Analyze account aging, payment trends, and financial risk
- Support month-end close operations, account reconciliations, and reporting
- Identify process inefficiencies and support automation initiatives using ERP, CRM, and AI tools
- Maintain cross-functional communication across global time zones
Required qualifications
- 2+ years of professional experience in B2B collections, accounts receivable, cash application, or finance operations
- Experience performing financial reconciliations, reviewing account aging, and managing customer account records
- Proficiency in Microsoft Excel, including experience using pivot tables, lookups, and data filters
- Ability to communicate financial information clearly and resolve account issues professionally
- Experience utilizing AI-enabled tools or workflow automation
Nice to have
- Hands-on experience using ERP and CRM systems such as NetSuite and Salesforce
- Proven ability to manage competing priorities, meet strict deadlines, and navigate complex customer escalations effectively
- Strong problem-solving and process-improvement skills
About the company
OpenTable is an industry leader with 70,000+ restaurant partners and 25+ years of experience. It is part of Booking Holdings, Inc.