Senior Engineering Manager – Hospitality Guest Team

The role

You will shape the technical vision, strategy, and execution for core CRM systems. You will lead, coach, and grow an experienced team of senior product engineers.

What you will do

• Lead, mentor, and coach an experienced team of frontend and backend engineers
• Direct technical strategy, architecture, and end-to-end execution
• Partner cross-functionally with Product, Design, and Data leadership
• Drive continuous operational and process improvements
• Oversee the architecture and delivery of high-scale guest management platforms and services

Required qualifications

• 5+ years of hands-on software engineering experience building and maintaining scalable backend applications and distributed systems
• 3+ years of people management experience leading engineering teams, guiding performance, and driving complex technical delivery
• Demonstrated track record of delivering end-to-end technical initiatives from initial architecture through production release and maintenance
• Demonstrated technical proficiency in modern backend languages (such as Java, C#, or Python) and distributed database architectures

Nice to have

• Domain experience developing enterprise CRM, hospitality management, or analytics-intensive platforms
• 3+ years of experience leading full-stack engineering teams supporting modern frontend frameworks (such as React and TypeScript)
• Proven ability to communicate technical roadmaps and trade-offs effectively to executive and non-technical business partners
• Practical experience deploying, managing, and scaling containerized microservices within Kubernetes and cloud infrastructure
• Experience designing high-throughput data processing systems, utilizing streaming and orchestration technologies (such as Kafka, Spark, or Airflow)

Benefits

• Work from (almost) anywhere for up to 20 days per year
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups

About the company

OpenTable, part of Booking Holdings, Inc., is an industry leader with 25+ years of experience and 70,000+ restaurant partners. The company empowers restaurants to focus on their team, guests, and bottom line.