Opentable
Marketing & GTM Operations Lead (Hybrid)
Toronto, Canada. Posted 17 days ago
The role
You will architect and modernize the operational foundation connecting marketing, enablement, and customer-facing teams. You will design scalable, automated, and AI-assisted workflows across the lead-to-revenue lifecycle.
What you will do
- Audit and re-engineer end-to-end go-to-market processes
- Architect, deploy, and maintain scalable automation frameworks
- Identify, pilot, and implement practical AI applications and intelligent agents
- Serve as the technical and operational owner of the marketing technology and CRM ecosystem
- Design robust operational dashboards and reporting suites
- Partner cross-functionally with Sales, Marketing, Customer Success, and Finance
Required qualifications
- 3+ years of experience in marketing operations, revenue operations, or go-to-market operations, supporting complex B2B sales cycles
- Hands-on experience administering marketing automation platforms and CRM systems, including architecting cross-platform integrations
- Proven track record of designing, shipping, and maintaining workflow automations
- Direct experience evaluating, testing, and implementing applied AI tools or automated workflows
- Analytical skills in full-funnel data analysis, pipeline attribution modeling, and translating operational data into business recommendations
Nice to have
- Experience with enterprise integration and orchestration platforms (such as Zapier, Make, Workato, or n8n) and B2B data enrichment platforms
- Familiarity with APIs, webhooks, relational database querying (SQL), or scripting
- Experience building, deploying, or testing large language model (LLM)-based workflows or autonomous agents
- Background working within account-based marketing (ABM) or product-led growth (PLG) operating models
- Experience evaluating technology vendors, managing vendor relationships, and leading build-versus-buy analyses
Benefits
- Work from (almost) anywhere for up to 20 days per year
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
About the company
OpenTable is an industry leader with 70,000+ restaurant partners and 25+ years of experience. It is part of Booking Holdings, Inc.