Opentable

Marketing & GTM Operations Lead (Hybrid)

Toronto, Canada. Posted 17 days ago

The role

You will architect and modernize the operational foundation connecting marketing, enablement, and customer-facing teams. You will design scalable, automated, and AI-assisted workflows across the lead-to-revenue lifecycle.

What you will do

  • Audit and re-engineer end-to-end go-to-market processes
  • Architect, deploy, and maintain scalable automation frameworks
  • Identify, pilot, and implement practical AI applications and intelligent agents
  • Serve as the technical and operational owner of the marketing technology and CRM ecosystem
  • Design robust operational dashboards and reporting suites
  • Partner cross-functionally with Sales, Marketing, Customer Success, and Finance

Required qualifications

  • 3+ years of experience in marketing operations, revenue operations, or go-to-market operations, supporting complex B2B sales cycles
  • Hands-on experience administering marketing automation platforms and CRM systems, including architecting cross-platform integrations
  • Proven track record of designing, shipping, and maintaining workflow automations
  • Direct experience evaluating, testing, and implementing applied AI tools or automated workflows
  • Analytical skills in full-funnel data analysis, pipeline attribution modeling, and translating operational data into business recommendations

Nice to have

  • Experience with enterprise integration and orchestration platforms (such as Zapier, Make, Workato, or n8n) and B2B data enrichment platforms
  • Familiarity with APIs, webhooks, relational database querying (SQL), or scripting
  • Experience building, deploying, or testing large language model (LLM)-based workflows or autonomous agents
  • Background working within account-based marketing (ABM) or product-led growth (PLG) operating models
  • Experience evaluating technology vendors, managing vendor relationships, and leading build-versus-buy analyses

Benefits

  • Work from (almost) anywhere for up to 20 days per year
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Annual company-wide week off a year
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
  • Travel Discounts
  • Employee Resource Groups

About the company

OpenTable is an industry leader with 70,000+ restaurant partners and 25+ years of experience. It is part of Booking Holdings, Inc.

Marketing & GTM Operations Lead (Hybrid) at Opentable | JobZoey