Operations Manager

The role

You will lead a dockless micromobility program by overseeing daily warehouse and field operations. You will manage a local team and strengthen local partnerships to increase ridership.

What you will do

• Oversee daily warehouse and field operations
• Perform physical tasks including moving scooters, driving vans, and maintaining scooters
• Set and manage daily routes for hourly associates for fleet deployment and repositioning
• Identify gaps in hitting operations metrics and develop solutions to fix them
• Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests
• Recruit and train local team
• Ensure operations are in compliance with city agreements and company SOPs
• Manage inventory and ensure parts are ordered

Required qualifications

• Bachelor's degree
• At least 1-2 years managing operations in for fleets, warehousing, distribution, delivery, or similar fields
• Comfortable lifting 60 lbs routinely
• Ownership mindset with a bias for action
• Successful track record prioritizing multiple tasks
• A willingness and ability to work a variety of days and shifts
• Quantitative decision-making skills
• Exceptional communication
• Passion for the overall goals of dockless bike & scooter sharing and sustainable transportation
• Commitment to making your community a better place to live and ride

Benefits

• Base Salary: $44,000–$52,000
• Quarterly Performance Bonus: Additional earning potential based on performance
• Equity: Stock options
• Unlimited PTO
• Medical
• Dental
• Vision
• Short-Term Disability
• 401(k) with company match

About the company

Veo is a leading shared micromobility provider in North America that provides millions of bike and scooter rides annually in over 60 cities and universities. The company designs and manufactures its own vehicles, hardware, and software systems.