Territory Manager (Buffalo, New York)

The role

The Territory Manager will initiate and develop relationships with community partners to support patients with opioid use disorder. You will build a referral engine to connect individuals to Ophelia's telehealth treatment.

What you will do

• Identify, prospect, and pitch Ophelia to new referral sources.
• Manage a high-volume pipeline from cold outreach to active partners.
• Nurture and scale existing partnerships.
• Utilize CRM tools to track activity, conversion rates, and ROI.
• Analyze performance metrics to adjust weekly strategy.
• Meet with healthcare providers, community leaders, and patient advocates in the field.
• Collect and analyze feedback from community partners to refine referral strategies.
• Collaborate with marketing, commercial, clinical, product, and operations teams.

Required qualifications

• Live in/near Buffalo, with proximity to Erie and Niagara counties (ideally within 30 minutes by car)
• Willingness to travel regularly into the Rochester and Northwestern Pennsylvania
• Able to travel locally with reliable transportation
• Valid drivers license
• 2-5 Years of Experience in Business Development, Partnership Development/Management, Medical Sales, or Account Management
• Ability to independently craft and execute outreach strategies
• Ability to monitor performance metrics and adapt approaches
• Excellent interpersonal and communication skills
• Ability to maintain professionalism and confidentiality with sensitive information

Nice to have

• Experience within the SUD treatment community, with existing relationships in this space
• Experience working with clinical staff, healthcare administration staff, and people with opioid use disorders

Benefits

• competitive benefits

About the company

Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform.