Opswat
AI Engineer
Ho Chi Minh City, Ho Chi Minh City, Vietnam. Posted 20 months ago
The role
You will build and integrate AI/LLM features into the My OPSWAT Portal platform. You will be responsible for improving AI accuracy, latency, cost efficiency, security, and reliability.
What you will do
- Develop and integrate RAG, AI agents, recommendation/search systems, and AI-powered automation workflows.
- Build and maintain data ingestion, embedding, retrieval, and evaluation pipelines.
- Collaborate with the Engineering Team to design, build, test, and deliver AI features.
- Collaborate with the DevOps Team to deploy, monitor, and optimize self-hosted LLMs.
- Build and maintain evaluation gates for every LLM change.
Required qualifications
- At least 3+ years of relevant experience in AI engineering.
- Strong Python, including building data pipelines for training datasets.
- Good understanding of Prompt Engineering, RAG, Embeddings, Vector Databases, Tool Calling, AI Agents, and LLM Evaluation.
- Experience with Rest APIs, SQL/No-SQL databases, Docker, Git, and CI/CD.
- Ability to debug, evaluate, and validate AI systems in real-world production environments.
- Experience with LLM serving, APIs (e.g. OpenAI, Anthropic, Azure OpenAI, …), inference (e.g. vLLM, Ollama), including quantization and the memory / latency / quality trade-off on constrained hardware.
- Familiarity with tool-calling / agent-based LLM applications.
- Ability to design and run model evaluations for non-deterministic systems.
- Strong verbal and written communication skills in English.
Nice to have
- Experience fine-tuning open-weight LLMs
- Experience with agent frameworks
- Awareness of LLM security risks: prompt injection, data leakage, misuse.
- Compact models deployed on-premises, offline, or resource-constrained environments.
- Evaluation tooling for LLM systems: LLM-as-judge, regression suites, human review loops.
- Cybersecurity concepts, or experience building components of a security product
About the company
OPSWAT is a global leader in IT, OT, and ICS critical infrastructure cybersecurity. It delivers an end-to-end platform to protect complex networks, secure devices, and ensure compliance.