Senior AI Engineer, Marketing

The role

This person will build a new AI-native marketing platform and maintain existing HubSpot integrations. They will develop lead qualification, routing, and management capabilities while transitioning from current marketing automation tools.

What you will do

• Build a governed front door for every lead to ensure validation, de-duplication, and enrichment.
• Build AI-native lead qualification models to rank the database and explain scores.
• Build intelligent lead routing based on territory, capacity, availability, and priority.
• Ensure dependable hand-offs by tracking leads from capture to first touch.
• Provide a self-service campaign layer for Marketing Operations.
• Build the platform to be AI-native, exposing data and actions through an MCP server.
• Enforce consent and suppression as a single source of truth.
• Build integrations to SugarCRM, email service providers, and My OPSWAT.
• Use the OPSWAT Agentic SDLC as the primary means of production.
• Own the health of existing HubSpot integrations and resolve integration incidents.

Required qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
• 6+ years building and operating production backend systems.
• At least 3 years in Python.
• Demonstrated, recent, daily practice building software with AI coding agents.
• Production support of a marketing automation platform's integrations.
• Production experience with event-driven and durable-execution patterns.
• Hands-on integration engineering against real vendor APIs.
• PostgreSQL to a strong level including schema design, JSONB, partitioning, migrations with Alembic, and query performance.
• Cloud deployment on Azure or AWS including containers, infrastructure as code, CI/CD with GitHub Actions, secrets management, and observability.
• Experience shipping LLM features into a product.
• Excellent written and spoken English.

Nice to have

• SugarCRM logic hooks and REST API, or another CRM's server-side extension model.
• Salesforce Apex or triggers transferable.
• Marketing technology domain knowledge: lead scoring and routing, consent and suppression, deliverability and ESP warm-up, campaign attribution.
• HubSpot experience.
• Marketo or Pardot experience.
• Temporal or a comparable workflow engine.

About the company

OPSWAT is a global leader in IT, OT, and ICS critical infrastructure cybersecurity. They deliver an end-to-end platform to protect complex networks, secure devices, and ensure compliance.