AI Engineer, Employee Products

The role

You will design, engineer, and ship AI systems to support the People organization. This includes building an agentic HR service agent, a people data platform, and automation for the employee lifecycle.

What you will do

• Ship an agent that resolves employee questions from policies, knowledge base, and case history
• Architect governed, integrated datasets across HRIS, ATS, LMS, identity, compensation, payroll, EOR, and FP&A systems
• Build natural-language querying, attrition and retention modeling, headcount forecasting, recruiting funnel analytics, and compensation insights
• Automate high-volume, cross-functional workflows across onboarding, offboarding, internal moves, document generation, and approvals
• Build AI tools that generate, maintain, and improve HR policies, procedures, and self-service content using LLMs, RAG, and semantic search
• Design role-based access, audit trails, data minimization, and human-in-the-loop controls

Required qualifications

• 4–8 years in software, data, or AI/ML engineering
• Shipped production AI systems
• Fluent in Python
• Hands-on work in LLMs, RAG, prompt engineering, vector databases, and AI orchestration or agentic frameworks
• Built and maintained API integrations and data pipelines between SaaS business systems
• Built AI applications (chatbots, recommenders, automation)
• Can architect scalable, secure, production-grade systems and instrument success metrics
• Handle sensitive data with discipline: access controls, PII handling, auditability
• Communicate clearly with senior leadership and non-technical stakeholders
• Willing to travel internationally on occasion
• Bachelor's or Master's in CS, AI, Data Science, or a related field, or equivalent practical experience

Nice to have

• Experience building on HR platforms such as BambooHR, Greenhouse, Workday, ADP, Deel, Rippling, or similar
• People analytics experience: attrition, headcount planning, recruiting metrics, or compensation analysis
• Working knowledge of EU AI Act obligations for employment-related AI, GDPR, or SOC 2 / ISO 27001 controls
• Experience with identity and access platforms (e.g., Okta) and provisioning workflows
• Experience integrating AI into enterprise workflows in a regulated or security-first environment
• Background in cybersecurity or a multinational organization with distributed legal entities

About the company

OPSWAT is a global leader in IT, OT, and ICS critical infrastructure cybersecurity. It delivers an end-to-end platform to protect complex networks, secure devices, and ensure compliance.