Opswat
Senior AI Engineer, Marketing
Ho Chi Minh City, Ho Chi Minh City, Vietnam. Posted 2 months ago
The role
This engineer will strengthen the technology beneath marketing operations and build a new in-house capability. You will build an AI-native platform for lead qualification, routing, and scoring while maintaining existing HubSpot integrations.
What you will do
- Build a governed front door for every lead to ensure validation, de-duplication, and enrichment.
- Build AI-native lead qualification models to rank the database and explain scores.
- Build intelligent lead routing based on territory, capacity, availability, and priority.
- Ensure dependable hand-offs by tracking leads from capture to first touch.
- Provide Marketing Operations with a self-service campaign layer.
- Build the platform AI-native by exposing data and actions through an MCP server.
- Make consent and suppression a single source of truth.
- Build integrations to SugarCRM, email service providers, and My OPSWAT.
- Use the Platform team's agentic coding platform as the primary means of production.
- Own the health of HubSpot's existing integrations and resolve integration incidents.
Required qualifications
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
- 6+ years building and operating production backend systems.
- At least 3 years in Python.
- Demonstrated, recent, daily practice building software with AI coding agents.
- Production support of a marketing automation platform's integrations.
- Production experience with event-driven and durable-execution patterns.
- Hands-on integration engineering against real vendor APIs.
- PostgreSQL to a strong level.
- Cloud deployment on Azure or AWS.
- Experience shipping LLM features into a product.
- Excellent written and spoken English.
Nice to have
- SugarCRM logic hooks and REST API, or another CRM's server-side extension model.
- Salesforce Apex or triggers transferable.
- Marketing technology domain knowledge: lead scoring and routing, consent and suppression, deliverability and ESP warm-up, campaign attribution.
- HubSpot experience.
- Marketo or Pardot experience.
- Temporal or a comparable workflow engine.
About the company
OPSWAT is a global leader in IT, OT, and ICS critical infrastructure cybersecurity. It delivers an end-to-end platform to protect complex networks, secure devices, and ensure compliance.