Insurance Coordinator

The role

The Insurance Coordinator manages all insurance-related activities within the oral surgery practice. This includes processing claims, verifying coverage, and handling patient inquiries.

What you will do

• Verify patient insurance coverage and benefits.
• Obtain pre-authorizations and referrals for services.
• Prepare and submit insurance claims for reimbursement.
• Monitor and follow up on the status of submitted claims.
• Resolve issues or discrepancies related to insurance claims and payments.
• Process patient refunds.
• Answer patient calls and inquiries related to insurance benefits and billing.
• Communicate with patients regarding insurance coverage and financial responsibilities.
• Assist in billing processes and ensure accurate coding and billing.
• Reconcile insurance payments and patient accounts.

Required qualifications

• High school diploma or equivalency
• Familiarity with healthcare insurance policies, procedures, and regulations
• Knowledge of relevant regulations and compliance requirements in healthcare
• Approachable, professional demeanor
• Strong communication and interpersonal skills
• Detail-oriented and thorough in task execution
• Excellent organizational and multitasking abilities
• Proficiency in using relevant software and systems for claims processing and record keeping
• Knowledge of medical terminology and healthcare practices
• Ability to work in a fast-paced environment and handle stressful situations with professionalism
• Empathetic and patient-focused approach to care coordination
• Independent decision-making skills and utilization of sound judgement

Nice to have

• Certification in medical billing and coding or a related area
• Previous experience in insurance coordination, medical billing, or a related field

Benefits

• Medical, Dental, and Vision Insurance plans
• Two medical plans include Health Savings Account (HSA) eligibility
• Company-paid Life, AD&D and Long-Term Disability coverage
• Additional Voluntary Life and AD&D Insurance for you and your family
• Voluntary Short-Term Disability Insurance available
• Dependent Care Flexible Spending Account (FSA) offered
• 401(k) starting with very first paycheck
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees

About the company

Associated Oral & Implant Surgeons is an oral surgery practice.