Treatment Coordinator

The role

The Treatment Coordinator manages patient care treatment plans and ensures patients understand and proceed with recommended treatment. This role involves patient interaction, communication, and administrative support from diagnosis through treatment completion.

What you will do

• Meet with patients to discuss treatment plans outlined by the surgeon.
• Explain treatment procedures, potential outcomes, and financial obligations.
• Answer patient questions and address concerns about treatment options.
• Provide educational materials and resources to patients.
• Perform follow-up calls to patients to remove roadblocks to treatment.
• Coordinate scheduling of treatments, surgeries, and follow-up appointments.
• Ensure necessary pre-treatment steps like lab work or imaging are completed.
• Monitor patient progress and follow up on adherence to treatment plans.
• Discuss treatment costs and provide detailed estimates.
• Review insurance coverage and assist patients with understanding benefits.

Required qualifications

• High school diploma or equivalency
• Full understanding of surgical guide treatment from patient consultation to execution
• Knowledge of relevant regulations and compliance requirements in healthcare
• Approachable, professional demeanor
• Strong communication and interpersonal skills
• Detail-oriented and thorough in task execution
• Excellent organizational and multitasking abilities
• Proficiency in using electronic health record (EHR) systems and other office software
• Knowledge of medical terminology and healthcare practices
• Ability to work in a fast-paced environment and handle stressful situations with professionalism
• Empathetic and patient-focused approach to care coordination
• Independent decision-making skills and utilization of sound judgement

Nice to have

• Previous experience in a healthcare setting, particularly in treatment coordination or patient care roles

Benefits

• Medical, Dental, and Vision Insurance plans
• Two medical plans include Health Savings Account (HSA) eligibility
• Company-paid Life, AD&D and Long-Term Disability coverage
• Additional Voluntary Life and AD&D Insurance for you and your family
• Voluntary Short-Term Disability Insurance available
• Dependent Care Flexible Spending Account (FSA) offered
• 401(k) starting with very first paycheck
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO
• 8 Paid holidays

About the company

The practice is Bloomington Oral Surgery.