Support Operations Specialist

The role

You will support the Operations team by keeping them organized and ensuring documents are filed and recorded. You will verify customer information and execute data entry from government websites.

What you will do

• Verify customer information and details of real estate properties
• Execute data entry from government websites
• File appropriate documents with tax assessment offices on tight schedules
• Coordinate with government counterparts
• Learn to become proficient in both real estate and the property tax system
• Exhibit effective time management to file on-time property tax appeals
• Develop and share best practices to improve operations quality and efficiency

Required qualifications

• Highly organized with attention to detail
• Strong written and verbal communications skills
• Quick learner, self-motivated, and a team player
• Ability and desire to excel in a fast-paced environment
• Microsoft Excel or Google Sheets experience
• Experience in an administrative, coordination, or customer support role

About the company

Ownwell has developed an end-to-end property tax solution for SFR and CRE investors, operators, and property managers. The company uses a technology stack and local market expertise to manage property taxes.