Director of Clinical Services, Hospice - RN

The role

The Director of Clinical Services provides coordination for the interdisciplinary team including social work, counseling, and volunteer services. This role oversees safety, infection control, chart audits, and medical supplies while ensuring clinical disciplines follow licensure, state law, and Medicare standards.

What you will do

• Provides direction, supervision and consultation to the clinical staff.
• Assists in the oversight of nursing, hospice aide, social work, counseling and therapy services.
• Provides clinical nursing care to patients when needed.
• Works with clinical staff to assist with difficult care issues and alter patient plans of care.
• Assists with the development and maintenance of nursing and clinical policy and procedure manuals.
• Assures that hospice nurses, social workers, counselors, therapists and hospice aides/homemakers receive supervision.
• Conducts employee performance evaluations appraisals.
• Manages staffing to accommodate referrals and maintain productivity.
• Participates in evening/weekend on-call as required.
• Assists Executive Director in seeing that there is proper maintenance of medical records.

Required qualifications

• Graduate of an accredited registered nursing program
• Must have a current RN license in good standing in the state of Ohio or in accordance with the Board of Nursing
• Must have a valid driver’s license and reliable transportation that is insured in accordance with Ohio requirements
• 3–5+ years of hospice experience including End-of-life care, Pain and symptom management, Interdisciplinary team (IDT) leadership, Medicare hospice regulations
• 2–3+ years in a supervisory or management role, such as: Clinical Manager, Patient Care Manager, Assistant Director of Nursing
• Experience with staff supervision and coaching/discipline, Clinical performance improvement and Policy development and enforcement
• Strong knowledge of Medicare Hospice Conditions of Participation including State hospice regulations, Accreditation standards (CHAP, ACHC, Joint Commission), Surveys and audits, Quality Assurance & Pe

Nice to have

• bachelor’s degree in nursing preferred

Benefits

• Medical Insurance with free virtual doctor visits
• Vision & Dental Insurance
• Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO) that accrues immediately from day one
• Paid Holidays
• Tuition Reimbursement up to $5,250 per year for ANY field of study
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-Sponsored Crisis Fund
• Legal & Identity Theft Protection

About the company

Otterbein is a non-profit 501(c)(3) health and human service organization. Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana.