Part Time Community Navigator (Washington, DC)

The role

You will engage residents in affordable housing to provide health, benefits, and financial services. You will also build community partnerships and host on-site programming.

What you will do

• Proactively engage residents within affordable housing communities
• Perform door-to-door flyering, hosting community events, tabling, and phone-based outreach
• Schedule doctor appointments and help residents apply for benefits
• Act as a health and wellness advocate
• Make and track referrals within the technology platform
• Build trust and respect with residents
• Work with community partners across the DC area
• Document all outreach, services, referrals, and resident interactions in the Ounce platform
• Build and maintain local partnerships
• Plan, coordinate, and host ongoing on-site programming and events

Required qualifications

• Experience navigating government benefits (e.g., SNAP, TANF, LIHEAP, Medicaid)
• Experience coordinating care to local organizations
• Enjoy customer-service roles
• Ability to commute within DC 1 day/week
• Ability to commit to a set schedule
• Ability to attend required team meetings, trainings, and check-ins

Nice to have

• Lived in the area
• Worked in a community-based role

About the company

Ounce is a community-based service model that provides services to residents of affordable housing properties using technology. Their mission is to empower healthy and thriving communities.