Oura

Director, Quality

Hybrid - San Francisco, California. Posted 11 days ago

The role

You will lead quality strategy and execution across the global engineering organization and supply chain. You will manage a global team of quality professionals to ensure quality and reliability are designed into products, components, and manufacturing processes.

What you will do

  • Define quality vision, operating model, standards, metrics, and priorities
  • Build, mentor, and manage a global quality team
  • Establish quality gates from concept through launch and sustaining
  • Influence product architecture, design decisions, and manufacturability
  • Translate product requirements into component specifications and supplier requirements
  • Ensure production processes are validated and controlled
  • Lead risk-based quality planning using FMEA, SPC, and DOE
  • Lead containment, failure analysis, and corrective actions
  • Build field-quality feedback loops using warranty and customer data
  • Govern quality-related changes through ECR/ECN processes

Required qualifications

  • 15+ years of experience in product quality, supplier quality, manufacturing quality, reliability, operations quality, or a related engineering discipline
  • Significant people leadership experience
  • Success leading quality for complex, high-volume consumer electronics, wearable, medical-adjacent, or similarly reliability-sensitive products
  • Experience leading and developing teams across product, component, supplier, manufacturing, reliability, program, or sustaining quality
  • Track record of establishing quality strategy and operating mechanisms
  • Strong understanding of product development, design verification and validation, component qualification, reliability engineering, supplier quality, manufacturing processes, and production ramp
  • Strong command of quality and problem-solving methods including FMEA, 8D, CAPA, SPC, GR&R, DOE, root-cause analysis, control plans, and process capability
  • Experience using engineering, field, warranty, customer support, supplier, and manufacturing data to identify systemic risks
  • Ability to influence engineering, operations, suppliers, and executive leadership
  • Experience with engineering change control, supplier changes, component qualification, process validation, manufacturing readiness, or production quality improvement
  • Strong understanding of DFM/DFA, GD&T, Lean and Six Sigma principles, measurement systems, and quality management systems
  • Excellent written and verbal communication skills

Nice to have

  • Advanced degree
  • Quality certification
  • Experience with both product quality and supplier or manufacturing quality
  • Experience with batteries, electronics, sensors, RF systems, precision mechanics, adhesives, miniaturized assemblies, or other demanding product technologies
  • Experience leading quality for products that combine hardware, firmware, software, and cloud-enabled member experiences
  • Experience building or scaling quality management systems during rapid company growth
  • Familiarity with product safety, regulatory, compliance, traceability, and risk-management requirements relevant to wearable technology
  • Experience with supplier development, APQP, PPAP, SCAR processes, multi-source strategies, capacity expansion, or major manufacturing transitions
  • Experience working across multiple countries, engineering sites, suppliers, and manufacturing partners
  • HW Experience

Benefits

  • Competitive salary and equity packages
  • Health, dental, vision insurance, and mental health resources
  • An Ōura Ring of your own plus employee discounts for friends & family
  • 20 days of paid time off
  • 13 paid holidays
  • 8 days of flexible wellness time off
  • Paid sick leave
  • Parental leave

Before you apply

  • We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI).

About the company

ŌURA's mission is to empower every person to own their inner potential. Their products help a global community gain knowledge of readiness, activity, and sleep quality using the Oura Ring and connected app.

Director, Quality at Oura | JobZoey