Clinical Excellence Manager

The role

The Clinical Excellence Manager provides tactical support to sales, service, clinical, and marketing efforts. This person leads clinical partnerships with customers to drive excellence in insourced Tablo dialysis programs across acute, post-acute, and home environments.

What you will do

• Serve as the primary point of contact for assigned customers
• Support the sales process through customer education and implementation
• Provide clinical execution support including program implementation and training
• Deliver clinical application support and clinician education for the Tablo Hemodialysis System
• Prepare for and participate in Clinical Business Reviews
• Conduct regular customer site visits to support program adoption
• Engage with case management and discharge planning to enhance patient flow
• Partner with internal teams to support coordinated customer execution
• Participate in internal escalation processes
• Ensure assigned customers have sufficient consumable inventory

Required qualifications

• Bachelor's degree in nursing or a related field
• 2+ years of dialysis experience or related field
• Knowledge in compliance regulations and standards
• Strong communication and leadership skills
• Familiar with developing a business plan and financial models
• Familiar with the health system accreditation process
• Familiar with process and quality improvement background
• Competent in translating data and analytics into action plans
• Working knowledge of Word, Excel, and PowerPoint applications
• Must be willing to travel extensively (up to 75%)
• BLS & ACLS required

Nice to have

• Registered Nurse (RN)
• Direct patient care
• Experience with insourced Tablo dialysis delivery and direct patient treatment on Tablo
• National nursing certification
• Nursing leadership experience

Before you apply

• BLS & ACLS must be obtained upon hire or within the first six months

About the company

Outset Medical is a medical device company revolutionizing the field of dialysis with the Tablo Hemodialysis System. The company focuses on reducing the cost and complexity of dialysis through groundbreaking technology.