Regional Manager, Clinical Excellence (Midwest)

The role

The Regional Manager, Clinical Excellence leads clinical excellence managers in the Midwest region through account management and customer success. This role involves partnering with customers to ensure patient care standards, supporting the sales process, and developing processes to drive customer loyalty.

What you will do

• Lead the clinical excellence managers for their region
• Collaborate with the capital sales team to expand partial footprints
• Support the sales process through customer education, implementation, adoption, use and customer success
• Ensure the clinical excellence team is executing routine and quality customer business reviews
• Provide in person and/or virtual support to customers, partners, and Outset team members
• Engage and assist in business planning, clinical, operational, and financial action planning
• Partner with key Outset stakeholders to meet strategic priorities
• Participate in policies and procedure creation
• Uplevel skillset of the clinical excellence managers
• Manage relationships with healthcare providers, professional organizations, and regulatory agencies

Required qualifications

• Bachelor's degree in nursing or a related field
• Registered Nurse (RN)
• 2+ years of nursing leadership experience in a healthcare or medical device setting
• Proficiency in compliance regulations and standards
• Strong communication and leadership skills
• Experience in developing a business plan and financial modles
• Deep understanding of the health system accreditation process
• Strong process and quality improvement background
• Competent is translating data and analytics into action plans
• Working knowledge of Word, Excel, and PowerPoint applications
• Must be willing to travel extensively (up to 75%)

Nice to have

• Masters of Science in Nursing (MSN) or Masters of Business Administration (MBA)
• Doctorate of Nursing Practice (DNP)
• Experience in or collaboration with the medical device industry
• Functional knowledge of dialysis or other relevant medical technologies
• Advanced certifications in nursing or related fields
• Certified Nurse Executive (CNE)
• Certified Nurse Executive Advanced Board (NEA-BC)
• Certified Professional in Healthcare Quality (CPHQ)
• Certified Clinical Nurse Leader (CNL)
• Certified Medical-Surgical Registered Nurse (CMSRN)

About the company

Outset is a medical device company focused on revolutionizing the field of dialysis through groundbreaking technology. The company aims to reduce the cost and complexity of dialysis care.