Senior Manager, Strategic Engagements

The role

The Senior Manager, Strategic Engagements owns day-to-day client relationships and uses Pacvue's platform to drive growth. This person develops advertising strategies, manages budgets, and provides performance reporting across retail media platforms.

What you will do

• Own day-to-day execution of the client relationship and serve as the main point of contact
• Develop and execute growth plan recommendations for client accounts
• Measure strategy efficacy through regular reporting and audits
• Leverage retail media activities to drive traffic, conversion, and organic search ranking
• Highlight incremental sales opportunities through retailer programs and recommendations
• Develop annual budget recommendations and allocate across campaigns and retailers
• Develop an annual marketing calendar including product launches and client media calendars
• Use Pacvue technology to manage budget pacing and communicate trends
• Prepare weekly and monthly retail media performance reports and competitive benchmarking
• Create retail media plans for new product launches

Required qualifications

• 5+ years experience working in e-commerce sales and/or digital marketing
• 5+ years previous client-facing account management experience
• Proven ability to manage paid search and/or paid display strategies across retail media platforms
• Solid working knowledge of how retail media, sales, and operations connect
• Proven track record in relationship building and managing client stakeholders
• Proven success in driving results and implementing ideas in a fast-paced environment
• Excellent organizational, communication, and presentation skills
• Strong analytical skills to extract actionable recommendations from large data sets
• Experience using AI to expedite or build new workflows (Claude, ChatGPT, etc)
• Moderate to advanced Excel and PowerPoint skills

Nice to have

• Working at or with agencies
• Previous people management or mentorship experience
• Previous product management, project management, financial analysis, negotiation and/or marketing experience
• Amazon Marketing Cloud experience
• Passion for measurement and data-based media activation

Benefits

• Flexible Paid Time Off
• Paid Holidays and Floating Holidays
• Medical, Dental, Vision, FSA, HSA with employer contribution
• Life Insurance and Pet Insurance
• 401k with Employer Match
• Up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
• Paid Parental Leave
• Company-subsidized membership to Wellhub and Peloton
• Fertility and family-building information platform through Carrot

About the company

Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes.