Customer Service Representative

The role

The Customer Service Representative will communicate products and services to customers. This role involves addressing water quality concerns, handling payments, and scheduling deliveries and service appointments.

What you will do

• Effectively communicate our products and services to customers
• Address general water quality concerns and inquiries
• Handle payments, invoices, and assist with collections
• Efficiently schedule deliveries and service appointments

Required qualifications

• High school diploma or equivalent

Nice to have

• Strong communication skills, both verbal and written
• Quick problem-solving abilities for addressing unique customer needs
• Meticulous attention to detail to ensure accuracy
• Willingness to become a water treatment expert through training
• Proficiency in Microsoft Office, data entry, and documentation
• Collaborative team player with a friendly demeanor

Benefits

• $0 deductible medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Career growth opportunities through training and development
• 401k with employer match
• 7 paid Holidays
• Competitive PTO package

Before you apply

• Subject to a pre-employment background check
• Drug screening upon offer of employment

About the company

Culligan of Twin Falls is a dealership under the Packard Culligan franchise group. Packard Culligan is a family-owned company providing commercial and residential water treatment and filtration systems.