Commercial & Industrial Business Manager

The role

This leader will oversee and grow the Commercial & Industrial business in the Minneapolis/St. Paul metro area. The role involves driving revenue growth, operational excellence, and providing leadership across sales, service, project management, training, customer support, and administration.

What you will do

• Lead and support the overall performance of the C&I business.
• Drive revenue growth, market expansion, and customer acquisition efforts.
• Partner with sales teams on strategic accounts, proposals, and large project opportunities.
• Oversee service, project management, training, and administrative functions.
• Improve operational processes, efficiency, and accountability across departments.
• Monitor financial performance, including revenue, margins, profitability, and forecasting.
• Ensure successful project execution, customer retention, and service delivery.
• Develop, coach, and retain high-performing team members.
• Foster a culture focused on accountability, customer service, collaboration, and continuous improvement.

Required qualifications

• 7+ years of leadership experience in commercial/industrial water treatment, water services, or a related industrial environment.
• Experience leading operations, service, project management, sales, or business unit functions.
• Strong financial, operational, and business acumen.
• Proven success driving growth, improving processes, and achieving business results.
• Excellent leadership, communication, and relationship-building skills.
• Ability to lead teams through growth and organizational change.

Nice to have

• Commercial and industrial water treatment experience.
• B2B sales leadership or business development experience.
• Experience managing service organizations and field operations.
• Project management leadership experience, including large installations.
• Continuous improvement and process standardization experience.
• Multi-department leadership experience across sales, service, administration, and project execution.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k
• other employee benefits

About the company

The Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations. Their dealerships are locally run by employees who are a part of the communities that they serve.