Senior HR Business Partner

The role

You will partner with global leadership to drive strategic decisions regarding organizational design, employee retention, development, and employee relations. You will coach senior leaders and manage complex employee relations cases.

What you will do

• Cultivate trust and rapport with global stakeholders to drive collaboration and resolve conflicts.
• Partner with senior-level business leaders as a strategic HR consultant using data-driven insights.
• Coach senior leadership through complex people decisions and strategic organizational design.
• Influence stakeholders across all levels to drive creative solutions and implementation.
• Facilitate change management activities using structured frameworks.
• Support management in executing annual merit and equity cycles, talent assessments, and succession planning.
• Manage complex employee relations cases including investigations and disciplinary actions.
• Evaluate and champion the adoption of AI-enabled HR analytics.

Required qualifications

• Minimum of 7 years of progressive HR experience in business partnering, generalist, and/or consulting roles
• 3+ years of experience as an HR Business Partner supporting Sales, Field, or Go-To-Market organizations and senior leaders
• Proven track record driving sales organization transformation and partnering with Sales Operations on annual planning, workforce planning, and sales compensation
• Demonstrated knowledge in core HR functions including performance management, employee relations, compensation, and organizational design
• Excellent interpersonal and communication skills
• Strong problem-solving and critical thinking abilities
• Experience managing complex employee relations issues, investigations, and conflict resolution
• Ability to manage multiple priorities in a fast-paced environment
• Hands-on experience using AI-enabled tools to improve HR processes

Nice to have

• Demonstrated ability to scale processes and organizations in a SaaS and/or technology environment

Benefits

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks

Before you apply

• Candidates must reside in an eligible location
• Cannot employ candidates residing in: Australia (certain regions), Canada (certain regions), United States (certain regions)

About the company

PagerDuty, Inc. is a global leader in AI-first digital operations. The company provides a platform that orchestrates AI agents and automated workflows for organizations scaling resilient, autonomous operations.