Senior Director, Field Enablement

The role

You will lead a team of enablement professionals supporting sales, customer success, and partnership organizations. You will build and scale a global enablement function to equip customer-facing teams for a diversifying product portfolio.

What you will do

• Develop, execute, optimize, and assess enablement programs in partnership with sales and customer success leadership
• Gather and share insights from customers, competitors, and the market
• Drive the creation of learning programs and events
• Build and maintain an enablement delivery platform
• Collaborate with marketing and product marketing to develop sales messaging and tools
• Design and maintain an end-to-end sales onboarding program
• Develop and lead the everboarding process for the sales team
• Build out and scale enablement support functions for Customer Success and Partnerships
• Communicate the enablement strategy, roadmap, and KPIs to stakeholders
• Develop and maintain a library of sales enablement resources

Required qualifications

• Bachelor's degree in business, marketing, or a related field
• 10+ years of sales enablement experience or a combination of sales / post sales, sales training, and enablement roles
• 5+ years of management experience leading and developing enablement teams
• Proven track record of building and delivering innovative, strategic sales enablement programs
• Experience implementing and maintaining content management platforms such as Highspot or Seismic
• 3+ years of experience in high-velocity, high-growth startup environments

Nice to have

• MBA
• Strong understanding of sales methodologies such as Force Management, MEDDIC and forecasting best practices
• Excellent communication and presentation skills
• Experience with Sales Operations and Salesforce.com
• Proficiency in using sales enablement tools, CRM systems, and content management platforms
• Knowledge of Sales Manager training and sales coaching, particularly for Enterprise sales
• Strong program and project management skills
• Detail and results-oriented
• Collaborative and team-oriented approach
• Self-motivated and results-driven

Benefits

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks

Before you apply

• Candidates must reside in an eligible location
• Cannot employ candidates residing in: Australia (Northern Territory, Queensland, South Australia, Tasmania, Western Australia), Canada (Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut,

About the company

PagerDuty, Inc. is the global leader in AI-first digital operations. The PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations.