Business Development Representative - San Francisco

The role

You will build outbound pipeline and generate growth across net-new accounts. You will also manage and close smaller, transactional deals to gain direct closing experience.

What you will do

• Execute outbound prospecting strategies across phone, email, social, and video channels.
• Conduct discovery calls with practitioners and management-level stakeholders.
• Manage full-cycle sales opportunities for transactional and velocity deals.
• Communicate PagerDuty core value proposition.
• Maintain accurate account data, pipeline tracking, and sales records.
• Leverage tech stack to research accounts and optimize outbound outreach.

Required qualifications

• Ability to execute consistent, high-volume daily outbound outreach across phone, email, and social channels.
• Excellent written and verbal communication skills.
• Strong organizational and prioritization skills.
• Ability to work from our San Francisco office a minimum of 2 days per week.

Nice to have

• 1–2 years of experience in outbound sales prospecting, lead generation, or business development.
• Prior experience in a SaaS or technology sales environment.
• Familiarity with sales engagement, revenue intelligence, and prospecting tools (e.g., Salesforce, Sales Navigator, Gong Engage).
• BA/BS degree or equivalent practical experience.

Benefits

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks

Before you apply

• Candidates must reside in an eligible location.
• PagerDuty uses the E-Verify employment verification program.

About the company

PagerDuty, Inc. is a global leader in digital operations management. The company provides an AI-powered platform to help organizations scale resilient, autonomous operations.