Senior Principal Industry Analyst Relations

The role

You will lead the Analyst Relations program by building and executing strategy and nurturing relationships with the analyst community. You will work within the product marketing team to shape the company story and provide strategic support.

What you will do

• Shape the category story and industry analyst strategy and program
• Build strategic relationships with current industry analysts
• Coordinate analyst calls and maintain AR program calendar
• Drive analyst awareness of PagerDuty offerings and business strategy
• Prepare and support spokespeople with briefing materials and presentation content
• Maintain AR interactions database
• Lead measurement of the AR program impact on marketing and sales goals
• Lead and prioritize inbound requests for information
• Conduct foundational research in analyst coverage areas and competitor investments

Required qualifications

• Bachelor’s degree
• 8+ years of experience in enterprise technology communications, marketing, or product marketing
• Working experience in Analyst Relations, Product Marketing, Market Research, and Strategy
• Proven content creation and story shaping, strategic planning, program management, and exceptional attention to detail
• Interest in speeding and improving research and survey delivery with AI and automation tools

Nice to have

• Working with industry analyst firms including Gartner, Forrester Research, IDC

Benefits

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks

Before you apply

• Candidates must reside in an eligible location
• Cannot employ candidates residing in: Australia (Northern Territory, Queensland, South Australia, Tasmania, Western Australia), Canada (Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut,

About the company

PagerDuty, Inc. is a global leader in AI-first digital operations. The PagerDuty Platform orchestrates AI agents and automated workflows for organizations scaling resilient, autonomous operations.