Senior Member of Technical Staff, Platform Engineer (Infra)

The role

This person will solve scaling and reliability problems and set technical direction for how Pallet runs at scale. They will work on capacity, performance, platform portability, enterprise integration, observability, and developer productivity.

What you will do

• Scale to millions of AI agent runs per day
• Solve capacity, performance, and reliability challenges
• Make the platform portable across clouds and on-prem customer environments
• Work through complex enterprise integration requirements
• Own observability and incident response
• Improve developer productivity for local development, CI, deployments, and production debugging

Required qualifications

• 5+ years in infrastructure, platform, or SRE roles
• Real depth in at least one area: databases, distributed systems, cloud infrastructure, observability, or application frameworks and runtimes
• Track record of grounding decisions in evidence: setting SLOs, prioritizing performance work, planning capacity, finding bottlenecks, and understanding where systems break

Nice to have

• Experience with TypeScript, Postgres, Redis, Google Cloud, OpenTelemetry, and Datadog

Benefits

• Health, Vision, and Dental benefits
• Take-what-you-need Paid Vacation
• Life Insurance and Accidental Insurance
• Short-Term Disability Coverage
• Generous salary and equity for all staff
• 401k option
• Paid parental leave
• Yearly learning and development stipend
• Commuter benefits for Bay Area and New York employees
• Uber ride stipend if you ever have to work late in the office
• Remote office home stipend for remote employees
• Free professional headshot

Before you apply

• Brief Background Check and Reference Check

About the company

Pallet is building AI Agents to transform the physical economy. Their flagship platform provides end-to-end visibility and control for supply chain teams.