Senior Quality Control Technician, HVAC

The role

The Senior Quality Control Technician reviews and closes out project milestone packages for HVAC, Water Heater, Geothermal, and Generator installations. This is a desktop review role focused on verifying compliance with sales, design, and installation specifications.

What you will do

• Conduct detailed review and close-outs of project documents, photos, and system designs.
• Verify system performance data and alignment with sales and design specifications.
• Inspect control and monitoring platforms for accurate configuration and functionality.
• Provide feedback for rejected project submissions and guide resolution.
• Troubleshoot and resolve milestone package rejections.
• Develop and refine quality control processes, installation guidelines, and contractor training programs.
• Manage and resolve partner support requests through chat or ticketing systems.
• Analyze data to identify trends and recommend corrective actions.
• Conduct training sessions for junior Quality Control Technicians.

Required qualifications

• 4+ years of experience in a technical or construction role within the HVAC industry.
• Experience with interdepartmental problem-solving or project management.
• Strong oral and written communication skills.
• Excellent organizational skills and ability to prioritize effectively.
• Proficiency with data analysis and standard business tools such as G-Suite, Microsoft Office, or similar platforms.
• Commitment to safety standards and the ability to identify safety nonconformances in installation photos and documentation.

Nice to have

• Experience with Water Heater, Geothermal or Generator installation
• Familiarity with HVAC system design and energy efficiency standards
• Familiarity with Water Heater, Geothermal and Generator system design

Benefits

• Unlimited PTO
• Medical coverage
• Dental coverage
• Vision coverage
• Paid parental leave
• Retirement plans

Before you apply

• Employment is contingent upon the successful completion of a background check.

About the company

Palmetto is a consumer energy platform that provides homeowners with a single destination to discover, purchase, finance, install, monitor and manage home energy products and services.