Solar Field Service Technician

The role

The Solar Field Service Technician provides onsite troubleshooting and repair of solar systems. This utility player supports service, installation, job closeout, permitting, and inspection.

What you will do

• Provide onsite troubleshooting and repair of solar systems
• Document visit and complete job close out report
• Schedule site visits directly with the customer when required
• Work with local field teams and central scheduling to optimize resolution times
• Provide feedback to field team leadership
• Assist with close out of pre-energization issues
• Provide feedback to Palmetto's Customer Experience team
• Complete physical site surveys, inspections, and document collection
• Maintain SLAs for service work site visits
• Perform O&M work, monitoring support, site surveys, field training, safety audits, field installations, and damage investigations

Required qualifications

• 3+ years of installing, repairing, and troubleshooting residential solar & storage systems
• General knowledge of residential home maintenance and repair
• Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time
• Ability to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.)
• 1 year of working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending and standing for long periods of time
• Ability to lift 50 pounds of weight frequently throughout the assigned workday
• Ability to safely handle and maintain basic hand and power tools used for installation
• Excellent communication skills and a professional demeanor
• Attention to detail
• Regular, reliable and predictable attendance
• Ability to work well with others in a collaborative team environment
• Must have a valid state driver's license

Nice to have

• General construction/framing experience
• Electrical License (only required in MA, a plus elsewhere)
• Electrical experience

Benefits

• unlimited PTO
• medical, dental, and vision coverage
• paid parental leave
• retirement plans

Before you apply

• Employment is contingent upon the successful completion of a background check

About the company

Palmetto is a consumer energy platform that provides homeowners with a single destination to discover, purchase, finance, install, monitor and manage home energy products and services.