Manager, Solutions Architecture

The role

The Manager, Solutions Architecture leads the Solutions Architecture function and serves as the lead Solution Architect for strategic customer engagements. This role builds a high-performing team and establishes scalable solution design practices across Sales, Professional Services, Product, and Engineering.

What you will do

• Lead, coach, and develop a high-performing team of Solution Architects
• Serve as the lead Solution Architect on strategic customer engagements
• Lead technical discovery, business process workshops, and solution design sessions
• Partner with Sales to scope solutions, define Statements of Work, and estimate effort
• Serve as the senior technical resource for escalated customer situations
• Establish best practices for technical discovery, solution design, and implementation handoffs
• Partner with Professional Services, Product, and Engineering to ensure successful delivery
• Drive operational excellence through team development and capacity planning
• Develop deep expertise in the Paperless Parts platform

Required qualifications

• 7+ years of experience in Solution Architecture, Solutions Engineering, Technical Consulting, or Professional Services within a SaaS environment
• 2+ years of experience leading, mentoring, or developing customer-facing technical teams
• Proven success leading technical discovery, business process discussions, and solution design for enterprise customers
• Experience designing SaaS implementations involving APIs, ERP integrations, and other enterprise business systems
• Ability to quickly develop deep product expertise
• Exceptional communication, presentation, and relationship-building skills
• Willingness to travel up to 25% to support customer engagements, onsite workshops, and industry events

Nice to have

• Understanding of manufacturing operations, ERP systems, and business process optimization

Benefits

• 100% coverage of health, dental, and vision for you and your dependent
• Competitive compensation philosophy
• Unlimited PTO
• 13+ paid holidays
• Company-sponsored wellness stipend
• Pre-tax Commuter and FSA/Dependent Care FSA
• 401(k) plan
• Employee recognition program

Before you apply

• Requires US Citizenship or Green Card Holder

About the company

Paperless Parts is the SaaS-based intelligence layer for modern manufacturing. It powers the parts that move the world forward, from rockets to medical devices.