Director, Strategic Relationship Exec I

The role

The Strategic Relationship Executive I is a senior, client-facing sales leader responsible for growing, strengthening and retaining partnerships with large health systems and aggregator customers. This role involves consultative, solution-based selling and long-term account development to align engagement solutions with customer goals.

What you will do

• Identify opportunities to expand and deepen existing customer partnerships.
• Lead discovery conversations to translate customer needs into marketing and communication programs.
• Achieve customer growth and engagement metrics while reducing churn.
• Serve as the primary point of contact for assigned strategic customers.
• Develop customized plans to support awareness, engagement, and adoption of products.
• Collaborate with the Market Leader to execute account plans.
• Lead virtual and in-person meetings to present product enhancements and strategic recommendations.
• Conduct strategic quarterly business reviews with customer leadership.
• Track utilization and campaign performance metrics.
• Work with sales, implementation, and customer success teams.

Required qualifications

• 4+ years’ experience selling into provider practices, health systems, academic medical centers or large physician group setting.
• Consultative Selling Skills.
• Strong communication skills across in-person, virtual, and written interactions.
• Exceptional analytical, communication, and presentation skills.
• Ability to influence and build consensus across diverse teams and leadership levels.
• Must reside within the assigned region.
• Ability to be in the field within your customer region 50%+ of the time.
• Must have valid driver’s license and reliable transportation to customer sites.
• Proficiency in CRM tools.

Nice to have

• Bachelor’s degree with 5+ years of experience in account management, sales, or business development, preferably in healthcare or digital marketing.

Benefits

• Competitive compensation
• Flexible time off
• Hybrid work options
• Mental and emotional wellness resources
• 401K plan

About the company

PatientPoint is a leading digital health company that connects patients, providers and health brands with relevant information. It is the nation’s largest digital network in 30,000 physician offices.