Director, Strategic Relationship Exec I

The role

The Strategic Relationship Executive I is a senior, client-facing sales leader responsible for growing, strengthening and retaining partnerships with large health systems and aggregator customers. This role involves consultative, solution-based selling and long-term account development to align engagement solutions with customer goals.

What you will do

• Identify opportunities to expand and deepen existing customer partnerships
• Lead discovery conversations to translate customer needs into marketing and communication programs
• Achieve customer growth and engagement metrics while reducing churn
• Serve as the primary point of contact for assigned strategic customers
• Increase the number of contacts at the assigned practice
• Partner with customers to develop customized plans for product adoption
• Collaborate with the Market Leader to execute account plans
• Lead virtual and in-person meetings to present product enhancements and strategic recommendations
• Conduct strategic quarterly business reviews with customer leadership
• Track utilization and campaign performance metrics to recommend optimizations

Required qualifications

• 4+ years’ experience selling into provider practices, health systems, academic medical centers or large physician group setting
• Consultative Selling Skills
• Strong communication skills across in-person, virtual, and written interactions
• Exceptional analytical, communication, and presentation skills
• Ability to influence and build consensus across diverse teams and leadership levels
• Must reside within the assigned region
• Ability to be in the field within your customer region 50%+ of the time
• Valid driver’s license
• Reliable transportation to customer sites
• Proficiency in CRM tools

Nice to have

• Bachelor’s degree
• 5+ years of experience in account management, sales, or business development, preferably in healthcare or digital marketing

Benefits

• Competitive compensation
• Flexible time off
• Hybrid work options
• Mental and emotional wellness resources
• 401K plan

About the company

PatientPoint is a leading digital health company that transforms the healthcare experience through the strategic delivery of behavior-changing content. It is the nation’s largest digital network in 30,000 physician offices.