Country Director - Mali

The role

You will lead operations and partner relationships within Mali. You will manage business development, operational oversight, and core governance duties to support Group strategy.

What you will do

• Serve as the primary relationship holder for all in-country partners including MMOs, banks, and financial institutions.
• Lead ongoing engagement, service reviews, and dispute resolution.
• Lead initial commercial conversations with local partners and drive onboarding.
• Identify product expansion opportunities and generate local merchant leads.
• Own local issue resolution and manage local administrative and KYC requirements.
• Oversee office operations and monitor operational KPIs.
• Provide local support to Group functions including Legal, Compliance, Finance, and People Operations.
• Act as Company Director and bank signatory for the local entity.
• Ensure statutory compliance and submit monthly and board reports.
• Represent the PawaPay brand locally.

Required qualifications

• 5+ years in stakeholder management, business development, regulatory liaison, or operational leadership within fintech, mobile money, telecoms, or financial services.
• Proven track record managing external relationships with regulators, mobile network operators, and banks.
• Fluency in English and French.
• Deep understanding of the African payments and mobile money ecosystem.
• Bachelor’s degree in Business, Finance, Economics, or related field.

Nice to have

• Master’s degree or MBA.
• Prior experience in cross-border regional expansion across neighbouring West African markets.

Benefits

• Competitive remuneration
• 35 days of paid leave per year (inclusive of public holidays) and more

About the company

PawaPay is a pan-African fintech enabling local payment channels used by the mass market to both local and international merchants. They are the largest PSP on the Continent for the processing of mobile money payments.