MarTech & AI Enablement Manager, Greater China

The role

This person will own marketing technology operations and lead AI enablement initiatives for the China GTM team. They will manage platforms like Braze and Segment while helping teams adopt AI-powered ways of working.

What you will do

• Own day-to-day administration and optimization of marketing technology platforms.
• Configure, test, and maintain customer communication programs.
• Partner with Marketing stakeholders to ensure campaign delivery and compliance.
• Manage customer attributes, event tracking, audience definitions, and platform configurations.
• Troubleshoot operational issues and improve system reliability and data quality.
• Identify opportunities to leverage automation and AI within the marketing technology ecosystem.
• Develop and execute the AI enablement strategy for the China Growth organization.
• Design and deliver AI training programs, workshops, and learning resources.
• Establish best practices, governance frameworks, and success metrics for AI adoption.
• Track adoption, business impact, and productivity improvements from AI initiatives.

Required qualifications

• 8+ years of experience in MarTech operations, Business Operations, Technology Enablement, Revenue Operations or a related field.
• Demonstrated experience implementing or driving adoption of AI tools, workflows, or transformation initiatives within business teams, beyond basic ChatGPT prompts.
• Strong understanding of business processes and technology platforms used to support customer-facing organizations.
• Proven ability to manage multiple stakeholders and influence change across teams.
• Excellent problem-solving, communication, and project management skills.
• Strong curiosity about emerging technologies and a track record of rapidly learning new tools and systems.
• Experience partnering with global or cross-regional teams.

Nice to have

• Experience with marketing automation, CRM, customer engagement, customer data, or workflow automation platforms (e.g., Braze, Segment, Salesforce, Marketo, Beschannels, or similar).
• Experience leading organizational change management, training, or capability-building programs.
• Familiarity with AI technologies, large language models, AI productivity tools, and enterprise AI adoption practices.
• Experience working in high-growth, technology, fintech, internet, or SaaS environments.

About the company

Payoneer is a global financial platform founded in 2005 that removes friction from doing business across borders. It has over 2,500 colleagues serving customers and partners in over 190 countries and territories.