Global HR Operations Specialist

The role

You will manage the end-to-end employee lifecycle including onboarding, offboarding, query resolution, and compliance. This role supports employees and clients across various geographies within the WFM business unit.

What you will do

• Manage end-to-end onboarding and offboarding processes as per defined SLAs
• Coordinate with internal teams, clients, and third-party vendors
• Trigger communication workflows and ensure document compliance
• Resolve HR-related help requests in a timely and empathetic manner
• Collaborate cross-functionally with payroll, legal, and tech teams
• Maintain documentation and response logs for audits and process improvements
• Stay updated with labor laws and statutory regulations in assigned countries
• Ensure all HR processes and documentation are compliant with local employment laws
• Work closely with legal teams to implement policy updates
• Track service level agreements and generate weekly/monthly reports

Required qualifications

• +5 years of experience in HR operations or employee lifecycle management
• Strong understanding of Latin America HR processes and local labor laws
• Excellent communication and stakeholder management skills

Nice to have

• Familiarity with HR systems (e.g., Zoho People, BambooHR, or similar)

About the company

Payoneer is a global financial platform that removes friction from doing business across borders. It has over 2,500 colleagues working in over 190 countries and territories.