Payoneer
Director of Product, Onboarding
Herzliya, Tel Aviv District, Israel. Posted 28 days ago
The role
This person will lead growth across the customer lifecycle from first touch through onboarding to activation. They will own the customer experience end-to-end across multiple surfaces and build and grow a team of product managers.
What you will do
- Lead growth across the customer lifecycle.
- Take Payoneer to new surfaces including mobile, partner and marketplace integrations, embedded and API-first flows.
- Own the customer experience end-to-end across onboarding, verification touchpoints, lifecycle journeys and the experimentation engine.
- Act as customers partner on the inside by spending time with customers and advocating for their needs.
- Build and grow the team by hiring and coaching product managers.
- Set the strategy, sequence bets, and defend the roadmap to senior leadership.
- Partner with stakeholders across Marketing, GTM, Partnerships, Compliance, Risk, Operations and Engineering.
- Communicate decisions clearly and proactively to the team and senior management.
- Leverage AI to raise the bar in the product and in how the team works.
Required qualifications
- 8+ years of product management experience
- 3+ years managing product managers
- Track record of owning growth or activation outcomes in fintech, marketplaces or consumer-grade B2B products
- Experience launching and scaling new surfaces such as mobile, partner-embedded, marketplace or API-driven experiences
- Fluent in analytics and quantitative reasoning including funnels, cohorts, experiments, and statistical judgment
- Hands-on experience shipping AI-powered product capabilities
- Include the name of your favorite TV show in your resume
- Bias for action
- Excellent judgment
- Great communicator
- Customer-centric with a designer's eye
Nice to have
- Experience in a regulated domain
About the company
Payoneer is a global financial platform that removes friction from doing business across borders. It has over 2,500 colleagues serving customers and partners in over 190 countries and territories.