Director of Product Manegement - MIS

The role

The Director of Product Management will lead product for Payoneer's Growth and Operations business systems within MIS. This person will own the product strategy, roadmaps, and backlogs for Growth Solutions and Operations & Customer Experience to deliver measurable business results.

What you will do

• Define and own the multi-year product vision and roadmap for Growth Solutions and Operations & Customer Experience.
• Partner with Growth, Sales, Customer Care and Operations leaders to translate needs into requirements and business cases.
• Lead product direction for Salesforce and GTM capabilities.
• Own one AI product roadmap for both Operations and Growth organizations.
• Set KPIs, adoption targets and ROI tracking for major initiatives.
• Run a transparent intake and prioritization framework with business stakeholders.
• Manage, coach and grow the product and solutions managers.
• Partner with Delivery, Engineering, Architecture, Data, Security, Risk and Compliance, and Product & R&D.

Required qualifications

• 10+ years of experience in product management, business systems, or digital transformation.
• At least 5 years owning internal or enterprise products (CRM, GTM, customer service, or operations platforms) in a B2B or fintech environment.
• Hands-on experience with Salesforce (Sales and Service Cloud) and GTM processes.
• Strong technical understanding of integrations, APIs, and data flows.
• Experience working alongside distributed onshore and offshore delivery teams.
• Proven track record of introducing AI and automation into business operations, including conversational AI, AI agents, and workflow automation.
• Strong systems thinking.
• Strong business acumen with experience building business cases, ROI models, and KPI frameworks.
• Strategic mindset focused on building reusable capabilities and scalable processes.
• Proven ability to influence senior business stakeholders and drive alignment across a matrixed organization.

Nice to have

• Strong exposure to customer service and contact-center platforms
• Experience in regulated environments

About the company

Payoneer is a global financial platform that removes friction from doing business across borders. It has over 2,500 colleagues working in over 190 countries and territories.