Product Manager (Product Operations)/ プロダクトマネージャー（プロダクトオペレーションズ）

The role

You will identify operational challenges and regulatory changes to design and deliver product solutions. You will work on banking products including account opening, identity verification, and risk management.

What you will do

• Gather insights from business stakeholders and analyze data to identify business challenges.
• Determine and prioritize problems to be solved through products.
• Design end-to-end experiences for users and the organization.
• Translate use cases into Product Requirements Documents (PRDs).
• Define functional requirements including user interfaces, data models, and business rules.
• Drive the product development lifecycle from design to release.
• Define KPIs to measure the impact of product releases.
• Continuously improve products and business processes based on data and feedback.

Required qualifications

• 6+ years of experience as a Product Manager or Systems Planning Manager.
• Experience in web services, mobile applications, or enterprise systems.
• Proven experience analyzing business processes and translating them into clear business and system requirements.
• Strong technical ability to read and understand API specifications and technical documentation.
• Native or Business level Japanese proficiency.
• Willingness to communicate in English.

Nice to have

• Knowledge of banking operations, including account opening, identity verification (eKYC), AML/CFT, lending, inheritance procedures, customer information updates, and customer support.
• Experience developing mobile applications.
• Experience driving product growth through growth hacking or growth-focused product initiatives.
• Experience designing intuitive and user-centered UI/UX.
• Experience leading data-driven product development.
• Business-level English proficiency.

Benefits

• Social Insurance (health insurance, employee pension, employment insurance and compensation insurance)
• 401K
• Translation/Interpretation support
• VISA sponsor + Relocation support
• Annual leave (up to 14 days in the first year)
• Personal leave (5 days each year)
• PayPay's own special paid leave system for illness, injury, or family/pet care
• Late overtime allowance
• Language learning support

Before you apply

• You cannot apply or be selected in parallel with PayPay Corporation, PayPay Card Corporation and PayPay Securities Corporation.
• After joining the company, you are expected to be seconded to PayPay Bank.

About the company

PayPay is a FinTech company that has grown to over 75M users since its launch in 2018. The team is diverse with members from over 50 different countries.