Experienced Critical Power Field Technician (UPS Field Engineer)

The role

This person will provide preventive maintenance, emergency service, commissioning support, and battery services on UPS systems and related critical power equipment. Work is performed in mission-critical environments such as data centers, telecommunications facilities, healthcare facilities, and industrial sites.

What you will do

• Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment
• Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices
• Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure
• Respond to emergency service calls and restore customer systems to operational status
• Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services
• Complete service reports, maintenance documentation, and customer communications
• Develop strong customer relationships through technical expertise and responsiveness
• Mentor junior technicians and support field training efforts
• Maintain compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements
• Support additional field service activities as business and customer needs evolve

Required qualifications

• Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission-critical electrical infrastruct
• Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation
• Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools
• Demonstrated ability to independently troubleshoot and resolve complex electrical and electronic system failures
• Strong customer-facing communication skills
• Valid driver's license
• Willingness to travel within the assigned service territory, including occasional overnight travel
• Ability to lift, carry, push, and/or move equipment and materials weighing up to 100 pounds with or without assistance
• Ability to frequently stand, walk, bend, kneel, crouch, reach overhead, and work in confined or restricted-access areas
• Ability to work safely around energized electrical equipment and within mission-critical customer environments
• Ability to perform physically demanding work for extended periods

Nice to have

• Experience supporting equipment from manufacturers such as Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms
• Military veterans with backgrounds in electronics, avionics, communications, radar, power generation, electrical maintenance, nuclear power, or related technical specialties

Benefits

• Health, medical, dental and vision insurance
• Life insurance
• 401k with employer match
• Paid time off
• Paid holidays
• Tuition reimbursement
• Professional development courses
• Flexible spending accounts
• HSA option
• Company vehicle
• Phone, laptop, or tablet
• Necessary tools and safety equipment

Before you apply

• Ability to pass all required pre-employment screenings, including a drug screening and background check
• Ability to obtain and maintain Security Clearance Access to customer facilities

About the company

Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce is a wholly owned subsidiary of CBRE Group, Inc.