Experienced Critical Power Field Technician (UPS Field Engineer)

The role

This person will provide preventive maintenance, emergency service, commissioning support, and battery services on UPS systems and related critical power equipment. Work is performed in mission-critical environments like data centers, telecommunications, and healthcare facilities.

What you will do

• Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems and related equipment
• Diagnose electrical and control system faults using schematics and test equipment
• Install, commission, and replace UPS systems, battery strings, and associated power infrastructure
• Respond to emergency service calls and restore customer systems
• Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services
• Complete service reports and maintenance documentation
• Develop customer relationships through technical expertise
• Mentor junior technicians and support field training efforts
• Maintain compliance with OSHA, NFPA 70E, and company safety procedures

Required qualifications

• Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, or data center infrastructure
• Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation
• Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools
• Ability to independently troubleshoot and resolve complex electrical and electronic system failures
• Strong customer-facing communication skills
• Valid driver's license
• Ability to lift, carry, push, and/or move equipment and materials weighing up to 100 pounds
• Ability to frequently stand, walk, bend, kneel, crouch, reach overhead, and work in confined or restricted-access areas
• Ability to work safely around energized electrical equipment
• Willingness and ability to travel throughout the assigned service territory, including overnight and multi-day travel
• Ability to obtain and maintain Security Clearance Access to customer facilities

Nice to have

• Experience supporting equipment from manufacturers such as Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms
• Military veterans with backgrounds in electronics, avionics, communications, radar, power generation, electrical maintenance, or nuclear power

Benefits

• Performance and referral bonuses
• Production incentives
• Tool/equipment and fuel stipends
• Company vehicle
• Per diem
• Health, medical, dental and vision insurance
• Flexible spending accounts
• HSA option
• Paid vacation and paid holidays
• 401k with employer match
• Life Insurance
• Tuition reimbursement

Before you apply

• Ability to pass all required pre-employment screenings, including a drug screening and background check

About the company

Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. It is a wholly owned subsidiary of CBRE Group, Inc.