Senior Director of Alliance Management, Strategic Accounts

The role

You will lead the Alliance Management function and set its strategic direction. You will own important client relationships post-sale to drive renewals, expansion, and upsells across accounts.

What you will do

• Own the strategic direction of the Alliance Management function
• Provide mentorship and guidance to other Alliance Managers
• Serve as a senior point of escalation and thought partner for complex account situations
• Develop and execute strategies to drive expansion, upsell, cross-sell, and revenue growth
• Partner with Business Development and delivery teams
• Act as a trusted advisor to clients
• Work cross-functionally with business development, product, data science, and marketing teams
• Track KPIs and measure success for the function
• Represent PhaseV externally at conferences and industry events
• Develop expertise in PhaseV offerings to identify new business opportunities

Required qualifications

• 10+ years of experience in biotech, pharmaceutical, or a technology vendor serving pharma clients
• Experience in alliance management, strategic partnerships, or account growth
• Demonstrated experience owning the relationship at named accounts including expansion, renewal, and upsell
• Ability to operate as a senior, credible voice with pharma stakeholders
• Strong technical and analytical understanding
• Ability to clearly communicate with a wide range of stakeholders and translate scientific insights into actionable decisions
• Engaged listener who leverages input and a variety of perspectives to develop solutions

Nice to have

• Experience with AI/ML solutions
• People management or mentorship experience
• MS, PhD, MBA, MD, or other relevant advanced degree
• Background in biopharma, consulting, or a similar role at an AI/ML vendor serving pharma clients
• Expertise in developing and delivering presentations for diverse stakeholders

Benefits

• Competitive compensation
• Equity participation
• Comprehensive benefits
• 401(k) match
• Flexible hybrid culture

About the company

PhaseV is a Boston-based technology company that redefines clinical development at scale with its enterprise-ready, multi-modal AI/ML platform. The company collaborates with over 150 biopharma partners, including 10 of the top pharmaceutical companies.