Manager I, Revenue Operations

The role

You will lead a team overseeing the regional end to end order fulfillment process. You will build partnerships with cross-functional teams to scale processes that drive revenue through order execution.

What you will do

• Own the end-to-end order lifecycle
• Lead, mentor, and develop a high-performing team
• Design and run case and queue management to meet SLAs
• Serve as the point of escalation for complex orders and policy approvals
• Develop, monitor, and analyze key operational metrics
• Partner with Sales Strategy, Revenue Operations, and Sales to improve order experience
• Establish and maintain SOPs, playbooks, and training
• Standardize reporting to measure team and inform decisions

Required qualifications

• Demonstrable background in global people management
• Deep knowledge of Order Management and Quote-to-Cash systems and workflows
• Knowledge of CPQ, pricing, order orchestration and revenue recognition
• Knowledge of ERP/CRM platforms and reporting tools
• Extensive experience in Order Processing and Quote to Cash operations
• Ability to express complex ideas in a clear and concise manner
• Track record of operational rigor and quantitative analysis
• Bachelor’s degree in a relevant field or equivalent experience
• Minimum 5 years of experience in revenue operations or similar team at a global organization
• 2+ years in leadership

Nice to have

• Experience in internet advertising

About the company

Pinterest is a platform where millions of people come to find creative ideas and plan for memories. The company is on a mission to bring everyone the inspiration to create a life they love.